Sterling Kodai Valley

A good place to chill out if you are not a site seeing kind of a person

It was a great experience right from booking to check out… We received call from front office Keerthi a day before we left for vacations… she discussed with us our travel plan and accordingly accommodated us with a half day comfortable trip around Kodaikanal after which we checked into resort. Check in experience was excellent as it was early check in which we had requested for staff very humbly accepted our request and provided us quick and early check in. Rooms as always to mention were best. Weather was very pleasant and we had lunch which was homely… cream of tomato soup, Butter nan with gravy… it was tempting and stomach filling which prompted us to request for Kashmiri Pulav with Pura Chef… well not to forget Adityan, a young lad with smiling face served us food… he took our request for Kashmiri Pulav… we got served Kashmiri Pulav in the night for dinner prepared by Purna chef who himself helped us with serving and it was very tasty… it didn’t just fill the stomach but heart ❤️… next morning we had great big tasty breakfast with multiple items… we were personally assisted by Adityan and Purna chef to satisfy our appetite… special thanks to Karthi ( Front office - Travel desk ), Purna chef and Adityan for making our vacations pleasant. To mention about property it’s a great property with lots of amenities and very humble staff… always easy to help you. We spent time going around resort, in play area and taking pics making our trip memorable. It’s worth to share those pics with you all…

I recently opted for a 2 night stay at premier room(Nov 2024) and it wasn’t that good as expected. First let me post the positive aspects - The location and view were astounding, Breakfast was good but service still needs improvement, Children outdoor play area is good and well maintained. Indoor activities except for board games everything else is chargeable even to ride a cycle you need to pay(that wasn’t the case in Sterling Vythiri) To get a cricket bat/ball/Snooker ball/ everything were locked inside a room nothing was easily accessible for each and everything you need to call reception and request but this wasn’t the case in my previous stay at other star properties. Rooms were confined closely built not so properly designed, balcony was pathetic without a roof even for small rain water would enter the room, balcony latch wasn’t functioning. First time seeing a 32inch Led TV in a so called 4star property which again gave me the vibes of a lodge. Bathroom fittings were poorly maintained sanitary-wares/ bath fittings gave me feel like a lodge stay it needs a massive renovation, Room service is little slow and wasn’t responsive initially. And I couldn’t find the manager through out my entire stay. Dinner food quality was below average nothing more to elaborate. Check in/Check out was another hassle. Parking space is nothing short of a massive dump yard of waste furniture and sanitary-ware. Except for the location everything else was a big let down and this particular property didn’t have any traits of a star hotel. Overall I felt like staying in a “Posh Lodge”